GigOne

Help

GigOne Support

Need help with GigOne? Contact our team by email.

hello@joonsantana.com

Describe the issue and include your device, app version and the steps to reproduce it.

Account access

Use Forgot password on the sign-in screen, or sign in with the same Apple or Google account you used to register.

Log in

Subscriptions on web and iOS

Use the same GigOne account on both platforms to access your Pro subscription. For an Apple purchase, open Plans & Subscription on iOS and select Restore purchases if needed.

Manage or cancel your subscription with the provider where you purchased it. Deleting your GigOne account does not cancel a subscription.

Account and data deletion

Request deletion from Profile in the app or use the account deletion page. For other privacy questions, contact our support email above.

Account and data deletion