Privacy Policy

What GigOne collects

We collect the account details you provide, such as your name, email, username and profile image. We also store the content you add to GigOne, including projects, gigs, team information, repertoire, files, notes and finance records.

We may receive technical information needed to operate and protect the service, such as device information, diagnostics, authentication events and push-notification tokens.

How we use information

We use this information to provide and synchronize your workspace, authenticate your account, deliver invitations and notifications, process subscription access, support offline features, prevent abuse and improve reliability.

Service providers

GigOne uses service providers to operate the app, including Supabase for authentication, database and file storage; Apple for App Store purchases and platform services; RevenueCat for subscription management; and Stripe for processing web subscription payments. Music metadata and lyrics may be requested from licensed catalog providers when you use those features.

These providers process information under their own privacy terms and only as needed to deliver their services. GigOne does not sell your personal information.

When you open online lyrics, Musixmatch receives a view request from your device, including its IP address, to measure licensed lyric views. Your GigOne login credentials and personal annotations are not included in this request.

Sharing and collaboration

Information connected to a project or gig is shared with the team members who have access to that workspace. Private musician resources and notes remain limited to the permissions described in the app.

Account and data deletion

Your profile, private notes, personal repertoire, personal finance entries and uploaded files will be removed. This cannot be undone once processing starts.

Shared projects, gigs and repertoire remain with the team. Administration transfers to an existing team member. Shared financial records remain without your account identity.

Requests are reviewed and processed within 7 days. Save your receipt link to check progress and completion, including after your account is removed.

We remove your sign-in identity and connected-service credentials. The status receipt is retained without your account identity. Service providers may retain records required by their own legal obligations.

Retention, security and your choices

We retain information while your account is active and as needed to provide the service, meet legal obligations and resolve disputes. We use access controls and encrypted connections, but no online service can guarantee absolute security.

You can update much of your information in GigOne. You may request access, correction or deletion of your personal information, subject to legal retention requirements, by contacting us.

Children and changes

GigOne is not directed to children under 13. We may update this policy as the product or legal requirements change, and the updated date above will show the latest version.

Contact

For privacy questions or requests, email the GigOne team: hello@joonsantana.com